Contact Us | Funcaps
Get in touch
We're here to help

Questions about orders, shipping, payments, or products? Our support team is ready to assist you promptly.

5-10
Minutes response time
35+
Countries served
24/7
Email monitoring

Email support

[email protected]
Our primary channel for all inquiries — orders, shipping updates, product questions, and issue resolution.

Response time

5-10 minutes
We pride ourselves on fast, helpful responses. Expect a reply within minutes during business hours.

Order support

Damaged, incorrect, or undelivered orders? Contact us immediately for resolution.

Cancellations possible prior to shipment.

Payment questions

Crypto (BTC, USDT) • SEPA/SWIFT (Europe) • CashApp, Chime, Apple Pay, Zelle (US)

All payments are manual — order first, then receive payment instructions.

Shipping inquiries

EU: NL, DE, CZ via PostNL, DHL, DPD, GLS, PPL

US: Domestic fulfillment via USPS, UPS, FedEx

Before contacting us
Common questions

How to order?

Browse the shop, add products to cart, checkout. After placing your order, you'll receive payment instructions and account details.

Returns & cancellations

Opened items generally not accepted for return. Cancellations possible prior to shipment. Contact support for damaged or incorrect orders.

Age requirement

You must be at least 18 years or the legal age of majority in your jurisdiction to purchase.

Fastest response via email

Ready to reach out?

Send us an email and we'll get back to you within minutes.

For order-related issues, please include your order number if available.